At 97game, we believe Pakistani players deserve complete transparency about how their personal data is collected, stored, and used. This Privacy Policy explains everything clearly — no legal jargon without explanation, no hidden practices.
Six core commitments that guide how 97game handles your personal information every single day.
All personal data collected on 97game is protected using industry-standard SSL/TLS encryption in transit and AES-256 encryption at rest. Your CNIC details, payment information, and account credentials are stored on hardened servers with restricted access protocols and regular security audits.
97game does not sell, rent, or trade your personal information to third-party advertisers or data brokers under any circumstances. Your data is used solely for operating your account, processing transactions, and improving the platform experience — nothing else.
Identity verification documents — including your CNIC and address proof — are processed exclusively for regulatory compliance under our international gaming licence. KYC data is held securely, accessed only by authorised compliance staff, and retained for the minimum period required by applicable regulations.
Registered 97game players have the right to access, correct, port, and request deletion of their personal data at any time. These rights can be exercised by contacting our support team. We respond to all valid data requests within 30 calendar days of receipt.
97game uses cookies and similar tracking technologies only for essential platform functionality, session management, fraud prevention, and optional analytics that help us improve performance. We do not use third-party advertising cookies that track you across external websites.
Promotional communications — including bonus offers, PSL betting alerts, and platform updates — are only sent to players who have opted in during registration or via their account settings. You can withdraw marketing consent at any time without any impact on your ability to use 97game.
This Privacy Policy ("Policy") describes how 97game ("97game", "we", "us", "our"), operator of the online gaming platform accessible at https://97game.bio, collects, processes, stores, and protects the personal data of registered users and site visitors ("you", "Player", "User") in connection with your use of the platform and its associated services.
97game is an international online gaming and sports betting platform serving Pakistani players. We operate under an international gaming licence and are committed to handling all personal data in a transparent, fair, and secure manner consistent with internationally recognised data protection principles.
This Policy applies to all personal data processed through the 97game website, mobile-optimised interface, live chat support system, email communications, and any other channel through which you interact with the platform. It should be read together with the 97game Terms & Conditions and the Responsible Gaming Policy.
Plain Language Summary: We collect only the information we genuinely need to run your account, process payments in PKR, verify your identity, and keep the platform safe. We do not sell your data. We give you clear controls over your information.
97game collects personal data through several channels: directly from you when you register and interact with the platform, automatically through your use of the platform, and occasionally from third-party verification services. The categories of data we collect are described below.
When you create a 97game account, we collect the information you provide during the registration process, including:
To comply with our international gaming licence obligations and anti-money laundering requirements, we collect identity verification documents when you request a withdrawal or when triggered by risk-based checks:
We record all financial transactions conducted through your 97game account, including deposit amounts, withdrawal requests, bonus credits, wagering history, game session results, and the payment methods used. All transactions are denominated in Pakistani Rupees (PKR).
We automatically collect technical data when you access the platform, including your IP address, device type and operating system, browser type and version, session timestamps, pages visited, game titles launched, and betting market interactions. This data is used for security, fraud prevention, and platform performance optimisation.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Account Data | Name, email, DOB, address | Account creation & management |
| KYC Documents | CNIC, address proof, selfie | Regulatory compliance, fraud prevention |
| Financial Data | Deposits, withdrawals, wagers in PKR | Payment processing, AML compliance |
| Technical Data | IP address, device, browser | Security, fraud detection, analytics |
| Communications Data | Support chat logs, emails | Customer support, dispute resolution |
| Marketing Preferences | Opt-in/opt-out status | Promotional communications management |
97game uses the personal data we collect for the following specific purposes. We do not use your data for any purpose that is incompatible with the reasons for which it was originally collected.
97game processes personal data on the following legal bases, consistent with internationally recognised data protection standards applicable under our gaming licence framework:
Withdrawing Consent: Where processing is based on your consent (such as marketing emails), you can withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. Withdrawing consent for marketing does not affect your ability to use the 97game platform.
97game does not sell your personal data. We share your information only in the limited circumstances described below, and only to the minimum extent necessary for the stated purpose.
97game integrates games from licensed third-party game studios and live dealer providers. These providers may receive technical session data (such as a pseudonymous player token and game result records) as part of the game delivery process. They do not receive your name, CNIC, or full contact details.
To process PKR deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank, 97game works with licensed payment processors and banking intermediaries. These partners receive only the transaction data necessary to execute and verify each payment.
97game may use third-party identity verification services to assist with CNIC validation, liveness checks, and anti-money laundering screening. These services process KYC documents under strict data processing agreements and are prohibited from using your data for any purpose other than the verification task commissioned by 97game.
97game will disclose personal data to regulatory authorities, law enforcement agencies, or courts where required by law, a valid court order, or the conditions of our international gaming licence. We will only disclose the minimum data required to satisfy the specific legal obligation.
To protect all players and the integrity of the platform, 97game participates in industry fraud prevention programmes. Where fraud or prohibited conduct is confirmed, relevant data may be shared with other licensed gaming operators through secure, regulated information-sharing channels.
No Advertising Data Sales: 97game does not share or sell your personal data with advertising networks, data brokers, social media platforms, or any commercial third party for the purpose of targeted advertising. This is an unconditional commitment.
97game uses cookies and similar technologies (local storage, session tokens) on the platform. The following categories of cookies are in use:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Session authentication, login state, security tokens, fraud prevention | No — platform cannot function without these |
| Functional | Language preferences, game settings, deposit method memory | Yes — disabling reduces personalisation |
| Analytics | Aggregated page view data, performance monitoring, error logging | Yes — opt out via account settings |
| Responsible Gaming | Session timer enforcement, reality check notifications | No — required for player protection |
97game does not use third-party advertising cookies. You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging into the platform.
97game retains personal data for as long as is necessary to fulfil the purposes outlined in this Policy, comply with legal obligations under our gaming licence, resolve disputes, and enforce our agreements. The following general retention periods apply:
When data is no longer required for its retention purpose, it is securely deleted or irreversibly anonymised using industry-standard data destruction procedures.
As a 97game player, you have the following rights in relation to your personal data. These rights can be exercised by contacting our support team via live chat or email at [email protected]. We will respond to all valid requests within 30 calendar days.
97game recognises and upholds the following privacy rights for all registered Pakistani players.
You can request a copy of all personal data 97game holds about you at any time. We will provide this in a clear, structured format within 30 days of receiving your request.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Contact support with the relevant details and we will update your record promptly.
You may request deletion of your personal data where it is no longer necessary for the purposes it was collected — subject to our legal retention obligations under the gaming licence and AML regulations.
You can request that we restrict processing of your data in certain circumstances — for example, while a dispute about accuracy is being resolved, or while you assess whether to object to our processing.
Where processing is based on your consent or contractual necessity, you can request a structured, machine-readable copy of your personal data to transfer to another service provider of your choice.
You have the right to object to processing based on legitimate interests — including direct marketing. Where you object to marketing communications, we will cease all such communications immediately.
97game implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Key security measures include:
While 97game takes every reasonable precaution to protect your data, no internet transmission or electronic storage system is 100% secure. In the event of a data security incident that poses a risk to your rights and freedoms, 97game will notify affected players without undue delay and take immediate remediation steps.
Security Tip for Pakistani Players: Never share your 97game password or account details via phone, WhatsApp, or social media. 97game staff will never ask for your password through any channel. If you receive suspicious communications claiming to be from 97game, contact support via live chat immediately.
97game strictly prohibits access to or use of its platform by persons under the age of 21. The platform is not directed at, and does not knowingly collect personal data from, individuals under 21 years of age.
All accounts are subject to mandatory age verification as part of the KYC process. Where 97game discovers or is notified that an account has been registered by or for a person under 21, the account will be immediately and permanently closed. Any funds held in such an account will be dealt with in accordance with applicable legal obligations and our Terms & Conditions.
If you are a parent or guardian and have reason to believe that a minor under your care has registered on 97game, please contact our support team immediately via live chat or by email. We treat all such reports as urgent and will act promptly.
21+ Age Requirement: This is not a soft recommendation — it is a strict platform rule and a condition of our international gaming licence. Providing false date-of-birth information during registration constitutes a breach of our Terms & Conditions and may have legal consequences.
97game operates under an international gaming licence, and aspects of our platform infrastructure — including data storage, game server hosting, and KYC verification processing — may involve transferring personal data to servers or service providers located outside Pakistan.
Where such transfers occur, 97game ensures that appropriate safeguards are in place to protect your personal data to a standard consistent with the protections described in this Policy. These safeguards include:
You may request further information about the specific safeguards applicable to any particular international transfer of your data by contacting our support team.
97game reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, platform features, applicable regulations, or the conditions of our international gaming licence. When we make material changes to this Policy, we will notify registered players by:
Your continued use of the 97game platform after the updated Policy has been notified to you constitutes your acceptance of the revised terms. If you do not agree with any changes, you should cease using the platform and may request account closure by contacting our support team.
We recommend reviewing this Privacy Policy periodically so you remain informed about how 97game protects your personal information. Archived versions of previous policies are available on request.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 97game handles your personal data, please do not hesitate to get in touch with our support team. We are committed to resolving all privacy-related enquiries promptly and transparently.
Data Subject Requests: When submitting a formal request to access, correct, delete, or port your personal data, please include your registered username and email address so we can locate your account and verify your identity before processing the request. We may ask for additional verification in line with our security protocols.
97game takes all privacy complaints seriously. If you are not satisfied with our response to your privacy concern, you may escalate the matter to the relevant supervisory authority under our international gaming licence framework.
Join thousands of Pakistani players who trust 97game for a secure, transparent gaming experience. From Karachi to Lahore, Faisalabad to Islamabad — we keep your data safe and your gaming experience fair.
21+ only | Play Responsibly | International Gaming Licence