These Terms & Conditions govern the relationship between 97game and every registered player on the platform. Please read them carefully before creating an account, making a deposit, or participating in any game or betting activity on 97game.
The full Terms & Conditions document below contains the complete legal text. These six cards summarise the most important areas Pakistani players should be aware of before registering on 97game.
All players must be 21 years of age or older to register and maintain a 97game account. One account per person is permitted. Duplicate accounts are prohibited and will result in permanent closure and forfeiture of balances held across all associated accounts.
All bonuses offered by 97game are subject to wagering requirements detailed in the specific promotion terms. Bonuses must be wagered the specified number of times before any withdrawal can be processed. Abuse of promotional offers, including multi-accounting or collusion, will result in immediate account suspension.
All transactions on 97game are processed in Pakistani Rupees (PKR) with no conversion fees. Supported methods include JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank. Withdrawals are processed to the same channel used for deposit and require completed KYC verification on your account.
97game strictly prohibits fraudulent activity, the use of automated betting software, collusion between players, money laundering, and any attempt to exploit software errors or vulnerabilities. Violations result in permanent account termination and reporting to relevant authorities where legally required.
97game collects and processes personal data in accordance with its Privacy Policy. KYC documentation submitted during account verification is used solely for identity confirmation and regulatory compliance. Player data is never sold to third parties for commercial marketing purposes.
97game is committed to responsible gambling. Players may set deposit limits, session timers, and self-exclusion periods directly from their account settings at any time. The platform enforces mandatory 21+ age verification and supports players seeking assistance with gambling-related concerns.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and 97game ("97game", "the Platform", "we", "us", "our"), operated under an international gaming licence. These Terms govern your access to and use of the 97game website accessible at https://97game.bio, including all games, betting services, promotional offers, payment systems, and support channels made available through the platform.
97game is an online gaming and sports betting platform designed to serve players in Pakistan and other eligible jurisdictions. The platform offers casino games, live dealer tables, sports betting including cricket and PSL markets, slot games, fishing games, and instant win products — all denominated in Pakistani Rupees (PKR).
These Terms should be read in conjunction with the 97game Privacy Policy and the Responsible Gaming Policy, both of which form part of the overall agreement between you and 97game. In the event of any conflict between these Terms and any promotional or game-specific terms, these Terms shall prevail unless expressly stated otherwise in writing.
Important: These Terms are written in English. For Pakistani players, the English version is the authoritative version of this agreement. No informal communication, social media post, or promotional material shall override or supersede these Terms.
Access to and use of the 97game platform is subject to the following eligibility requirements, all of which must be satisfied at the time of registration and maintained throughout the duration of your account:
97game reserves the absolute right to decline registration, suspend, or close any account where eligibility requirements are not met or cannot be verified to the platform's reasonable satisfaction. Any winnings accrued during a period of ineligibility may be voided and forfeited at 97game's discretion.
Age Verification Notice: 97game takes underage gambling extremely seriously. All accounts are subject to mandatory identity verification before withdrawals are processed. Any account found to belong to a person under 21 years of age will be immediately and permanently closed, and all associated funds will be held pending review in accordance with applicable legal obligations.
Each player is permitted to hold one active account on 97game at any given time. Opening, operating, or benefiting from multiple accounts — whether under the same name, address, device, IP address, payment method, or any combination thereof — is strictly prohibited. Duplicate accounts will be closed, and balances across all associated accounts may be forfeited.
You are required to provide accurate, complete, and current personal information during registration, including your full legal name, date of birth, residential address, email address, and contact number. You must update your account details promptly if any information changes. 97game shall not be liable for any loss arising from your failure to maintain accurate account information.
You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You must not share your login details with any third party. 97game will never contact you to request your password. If you suspect unauthorised access to your account, you must notify 97game support immediately via live chat or by email at [email protected].
97game operates under an internationally licensed framework that requires identity verification for all accounts processing withdrawals. You may be asked to provide a copy of your national identity card (CNIC), a recent utility bill or bank statement confirming your address, and documentation confirming your payment method ownership. Failure to complete KYC verification within the required timeframe may result in withdrawal restrictions being applied to your account.
97game accepts deposits exclusively from payment methods registered in the account holder's own name. Third-party deposits — where the payment source belongs to another person — are strictly prohibited and will result in the funds being returned and the account being reviewed for suspension.
Accepted deposit methods for Pakistani players include:
All deposits are processed in Pakistani Rupees (PKR). There are no currency conversion fees applied by 97game. Minimum and maximum deposit limits are displayed at the time of transaction and may be subject to change. 97game reserves the right to reject any deposit that cannot be verified as originating from the account holder's own payment source.
Note on Processing Times: While 97game endeavours to credit all deposits promptly, delays may occasionally occur due to circumstances outside 97game's control, including mobile network congestion, bank processing windows, or third-party payment gateway delays. 97game accepts no liability for losses claimed to result from deposit processing delays.
Withdrawals may only be requested by players who have completed KYC verification on their account. Withdrawal requests submitted before KYC completion will be held in a pending state until verification is finalised. 97game strongly recommends completing KYC verification promptly after registration to avoid delays when withdrawals are required.
Withdrawals are processed using the same payment method used for the most recent qualifying deposit on the account. This policy exists to prevent money laundering and ensure the integrity of the payment cycle. Exceptions may be considered on a case-by-case basis at 97game's discretion where the original deposit method is no longer available.
97game processes withdrawal requests within one to three business days of approval for KYC-verified accounts. Mobile wallet withdrawals (JazzCash, EasyPaisa) are typically completed faster than bank transfers. Processing times may be extended during peak periods or where additional verification is required under anti-money laundering protocols.
Minimum and maximum withdrawal amounts are displayed within the account dashboard at the time of request. These limits may vary by payment method and account tier. Players with active bonus balances subject to wagering requirements may not withdraw the bonus component until all wagering conditions are satisfied.
Anti-Money Laundering: 97game is required by its international gaming licence to apply anti-money laundering controls to all financial transactions. Unusual withdrawal patterns, large or frequent requests, or transactions inconsistent with depositing history may trigger enhanced due diligence reviews. 97game cooperates fully with applicable regulatory and law enforcement requests.
97game offers various bonuses and promotional incentives to both new and existing players from time to time. All bonuses are subject to the specific terms published alongside each promotion, in addition to these general terms which apply universally.
97game promotional communications are sent to players who have opted in to receive marketing materials during registration or via their account communication preferences. Players may opt out of promotional communications at any time through their account settings, without affecting their ability to continue using the platform.
Each game and betting market available on 97game is governed by its own specific rules, which are accessible from within the game interface or the relevant sportsbook market. These rules form part of these Terms. In the event of a conflict between game-specific rules and these Terms, the game-specific rules shall apply to that particular game or market only.
97game uses certified random number generation (RNG) technology for all electronic casino games. The RNG certification ensures that game outcomes are statistically random and not subject to manipulation by the platform or any third party. Live dealer game outcomes are determined by physical game mechanics conducted in real time by trained human dealers.
For sports betting markets, 97game reserves the right to void or suspend any bet or market in the event of a data feed error, market suspension, match abandonment, or any event that renders the integrity of the market compromised. Void bets are returned to the player's account at the original stake amount in PKR.
Cricket & PSL Markets: Cricket betting markets, including PSL fixtures, are subject to the official match results as confirmed by the relevant governing body (PCB, ICC). Settlement is based on official results and may be delayed until the governing body confirms the outcome of any disputed or abandoned match.
The following conduct is strictly prohibited on the 97game platform. Engaging in any prohibited activity will result in immediate account suspension, forfeiture of any balances held, and reporting to relevant authorities where legally required:
All content available on the 97game platform — including but not limited to software, source code, game assets, graphics, logos, trademarks, text, video content, audio, and the overall platform design — is the intellectual property of 97game or its licensed content providers, and is protected by applicable international copyright, trademark, and intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform solely for personal entertainment purposes in accordance with these Terms. This licence does not permit you to copy, reproduce, distribute, modify, publicly display, reverse engineer, or create derivative works from any platform content without prior written authorisation from 97game.
Any unauthorised use of 97game's intellectual property will result in immediate account termination and may expose you to civil and criminal liability under applicable law.
97game provides the platform on an "as is" and "as available" basis. While 97game endeavours to maintain continuous, uninterrupted access to the platform, it does not guarantee that the platform will be available at all times, error-free, or free from viruses or other harmful components.
To the fullest extent permitted by applicable law, 97game shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from:
Nothing in these Terms shall exclude or limit 97game's liability for fraud, fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.
97game is fully committed to the principles of responsible gambling and the protection of vulnerable individuals. The platform provides a comprehensive set of responsible gaming tools available to all registered players at no cost, accessible directly from account settings:
Players who believe they may be experiencing difficulties with gambling are encouraged to contact 97game's responsible gaming team via live chat or by email. 97game will work with affected players to implement appropriate account restrictions promptly. For additional support resources, please visit our Responsible Gaming page.
Age Restriction Reminder: Gambling is strictly restricted to persons aged 21 and above. If you are aware of a minor accessing gambling services through 97game or any other platform, please contact our support team immediately. 97game cooperates with all legal efforts to prevent underage gambling.
97game reserves the right to suspend, restrict, or permanently close any player account at any time, with or without prior notice, where:
Where an account is closed due to a breach of these Terms, any remaining balance may be forfeited in full. Where an account is closed at the player's own request or due to circumstances unrelated to a Terms breach, any verified real-money balance will be returned to the player via their registered withdrawal method following completion of any outstanding KYC or anti-money laundering checks.
Players who wish to voluntarily close their account should contact 97game support via live chat or email. Voluntary account closure requests related to responsible gaming will be processed as a matter of priority.
97game reserves the right to amend, update, or replace these Terms at any time. Where amendments are material in nature — meaning they significantly affect player rights or obligations — 97game will provide notice to registered players via email to the address on file, or via a prominent notice displayed on the platform, no less than seven (7) calendar days before the amended Terms take effect.
Your continued use of the 97game platform following the effective date of any amended Terms constitutes your acceptance of those amended Terms. If you do not agree to the amended Terms, you must cease using the platform and may request account closure prior to the effective date of the changes.
Non-material amendments — such as corrections of typographical errors, clarifications that do not change the substantive meaning of any clause, or updates required by regulatory changes — may take effect immediately upon publication without prior notice.
These Terms are governed by and construed in accordance with the laws of the jurisdiction under which 97game's international gaming licence is issued. Any dispute, claim, or controversy arising out of or relating to these Terms or your use of the 97game platform shall first be submitted to 97game's internal disputes resolution process.
To initiate a formal dispute, you must contact 97game support via email and provide a written description of the dispute, the outcome you are seeking, and any supporting documentation. 97game will acknowledge your dispute within five (5) business days and endeavour to reach a resolution within thirty (30) business days of receiving all relevant information.
Where a dispute cannot be resolved through the internal process, players may escalate to the relevant licensing authority's dispute resolution body, the details of which are provided in the platform's licensing information section. Nothing in this clause limits your statutory rights under the laws of your country of residence.
For queries relating to these Terms and Conditions, account matters, payment disputes, responsible gaming assistance, or any other platform-related matter, you may contact 97game through the following channels:
97game aims to respond to all email enquiries within 24 hours during standard business days. Live chat response times are typically under five minutes. For urgent responsible gaming matters — including self-exclusion requests — live chat is the recommended contact method to ensure the fastest possible response.
These Terms & Conditions were last reviewed and updated on 1 January 2026. They supersede all previous versions of the 97game Terms & Conditions published on this platform.
Now that you have reviewed the 97game Terms & Conditions, you know exactly where you stand. A fair, licensed, PKR-native platform with full cricket betting coverage — open to verified Pakistani players aged 21 and above.
Explore 97game Casino Responsible Gaming